COVID-19

 

OUR COMMITMENT

Rest assured, we are committed to the safety of all our guests, team, and visitors. We are committed to working with you to make any adjustments to your reservations, in line with the required NZ Government Covid-19 restrictions. We continue to keep the safety and wellbeing of our customers and team at the forefront of our thinking. Our COVID-19 Policy has been developed to keep all guests informed about what we are doing in response to the COVID-19 Pandemic. If you can not find the information you are looking for below, please email us for assistance. Picton TOP 10 Holiday Park is committed to providing a safe, clean and enjoyable Holiday Park for all of our guests to holiday in over Summer.

When staying at Picton TOP 10 Holiday Park, our standard terms and conditions apply except for the following changes.

COVID-19 SAFETY MEASURES

Please see the list of safety measures we will have in place. We ask that you kindly comply with these guidelines. Failing to do so, may result in your booking being cancelled.

QR CODE SCANNING

Scanning the QR code and registering all guests, and visitors on arrival at Picton TOP 10 Holiday Park is mandatory for contact tracing purposes.

SOCIAL DISTANCING

Please follow requests for social distancing and mask-wearing as determined by the alert levels throughout the duration of your stay.

HAND HYGENE

Proper and frequent handwashing and the use of sanitisers will help combat the spread of any viruses. Please use hand sanitisers located around the public facilities.

GUEST ROOMS

We use cleaning and disinfecting protocols to clean rooms after guests depart and before the next guest arrives.

SHARED SPACES

We have increased the frequency of cleaning and disinfecting of our communal areas. High contact points and frequently used communal areas are disinfected several times a day. Disinfectant spray is available to all guests to use in the facility block. We kindly ask you to consider your fellow Park guests and our team by wearing a mask where you are unable to maintain 1-meter social distancing.

RECEPTION/SHOP

During peak check in times, reception may be operating with a limited number of entry. ie; a 2 in 2 out system. This is to ensure adequate social distancing and sanitising can take place in between guests.

RESPECT STAFF

We kindly ask that all guests holidaying at Picton TOP 10 show respect to all staff by following the guidelines set out in the COVID–19 Policy. Abusive behaviour towards staff or deliberate non-cooperation will result in your booking being cancelled.

WHAT TO DO IF YOU ARE UNWELL DURING YOUR STAY?

Should you have any flu or COVID–19 symptoms during your stay please self isolate and phone 0800 277 444 or outside office hours please use the after hours phone on site and speak to the Manager for further guidance.

For urgent medical advice, please phone Healthline on 0800 358 5453

If you are unwell, please stay home and get a COVID-19 test